Terms & Conditions
Data Protection & Privacy
Marmorat is committed to protecting the data of our B2B partners. We collect information such as company name, billing addresses, and contact details solely for the purpose of order fulfillment and account management. Your data is never sold to third parties and is protected under standard USA web security protocols.
Shipping & Delivery Policy
We specialize in direct-to-shop delivery. While we offer national shipping, our primary focus is on the Ohio, Pennsylvania, Indiana, and Kentucky regions. Delivery times are estimates, though we pride ourselves on "Marmorat Agility" to ensure timely arrival at your specific location. Heavy machinery may require specialized offloading at the client's location.
Return & Refund Policy
Products such as chemicals (Akemi, XtraBond) must be returned in their original, unopened packaging to ensure safety and quality standards. Tools and sinks may be returned within a specific window if they show manufacturing defects. All returns are subject to inspection before a refund or credit is issued to the shop's account.
Purchase & Legal Terms
By using this website, you agree to the terms of sale established by Marmorat. We reserve the right to update pricing based on market fluctuations in the granite supply industry. All transactions are considered commercial (B2B) agreements between the fabrication shop and Marmorat.